Returns & Exchanges
At Jewels Aficionado, we strive for your complete satisfaction with every exquisite piece. If you are not entirely delighted with your purchase, we offer a 30-day return window for items in their original, unworn condition.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully place your jewelry in its original presentation box and secure it within a padded shipping carton, including all certificates and documentation.
Insured Shipping
Affix the provided prepaid shipping label to your package and drop it off at an authorized carrier location; we recommend obtaining a receipt for tracking purposes.
Inspection and Refund
Once our gemologists verify the item's condition and authenticity, your refund will be processed to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing